Dan Vacanti, well known in the Kanban community, has just published the book Actionable Agile Metrics for Predictability, An Introduction. This is an amazing book which is very much relevant to TameFlow. I would have no hesitation to recommend this book as mandatory reading to anybody who is interested in TameFlow.
In fact, Dan Vacanti’s earlier blog posts and presentations explained a lot about Flow and Little’s Law. They had a deep influence on my own understanding about the topic and on how I evolved the way TameFlow deals with Operational Flow.
(Note: Operational Flow is one of the four flows that are part of TameFlow; the other three are: Financial Flow, Informational Flow and Psychological Flow).
Now (early March, 2015) Dan has collected, expanded and published his thoughts in this book. As soon as I skimmed through the table of contents, I knew this was a book I just had to read — so much of it resonated directly with my thoughts about how to manage (operational) flow.
Already the opening paragraph of the preface will come through as a shock for most people involved in managing knowledge work, who might be formally trained in project management or software engineering management. It reads like this:
Your process is unpredictable. What you may not realize, though, is that you are the one responsible for making it that way. But that is not necessarily your fault. You have been taught to collect the wrong metrics, implement the wrong policies, and make the wrong decisions.
The implication here is that many professionals will have to exercise a deep reflective introspection to understand why they engage in management practices that are really counterproductive. Dan’s description is colorful:
You, in effect, initiate a denial of service attack on yourself